PSO2: NGS | Not Launching Fix for PC

Phantasy Star Online 2 (PSO2): New Genesis has finally released for PC players on Steam. The game is F2P and is creating quite the buzz amongst players. Well initially, the buzz was not regarding the game itself, but the inability to launch the game in the first place. This is has been recognized by the Dev Team and they are actively working on a patch for this. In this guide, I have a workaround that you can do to make the game launch working again. Let’s take a look…


PSO2 NGS Not Launching on Steam How To Fix

“An update for the game file has been detected” FIX

The first and working solution is as follows:

  • Press Win+R to open the Run Window
  • Type %LocalAppData% in the box and press Enter.
  • Make a directory called “SEGA” if it doesn’t exist yet and Open it.
  • Create a directory called “PHANTASYSTARONLINE2_NA_STEAM” if it doesn’t exist yet. Open it.
  • Make a file name “steamupdate.txt” by right-clicking > New > Text Document
  • What I did was simply make a new notepad and named it steamupdate.
  • Open it in Notepad to be safe.
  • Put the text v70000_rc_135 inside the notepad and save it.

Now launch the game, and it should hopefully work for you. I tried this method and it worked quite well to launch the game!

This solution was originally suggested by Eidolon6090. Here is the original thread to this solution: Link


System Requirements for PSO2 New Genesis

MINIMUM:

    • Requires a 64-bit processor and operating system
    • OS: Windows 10 64bit
    • Processor: Intel ® Core™ i3-4150
    • Memory: 8 GB RAM
    • Graphics: NVIDIA GeForce® GT430
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 103 GB available space
    • Sound Card: DirectX Compatible Soundcard (DirectX 9.0c and above)
    • Additional Notes: Monitor Resolution: 1280x720 pixels or higher Only XInput controllers are supported.

RECOMMENDED:

    • Requires a 64-bit processor and operating system
    • OS: Windows 10 64bit
    • Processor: Intel ® Core™ i9-10900
    • Memory: 16 GB RAM
    • Graphics: NVIDIA® GeForce® RTX 2070 SUPER
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 103 GB available space
    • Sound Card: DirectX Compatible Soundcard (DirectX 9.0c and above)
    • Additional Notes: Monitor Resolution: 1920x1080 pixels Only XInput controllers are supported.

Add an Exception for PSO2 NGS in Antivirus

Ideally, if you happen to use an anti-virus, go to its settings and navigate to exceptions. For me it is Quickheal. add the folder or the PSO2 NGS specific exe to that list and save it. If you did it correctly, the antivirus should not pick it us as a threat and it should be all good from there!


Update Graphics Drivers and Windows version

This is a very common troubleshooting tip that a lot of us overlook due to its simplicity. Sometimes, updating a driver (I would suggest all) and the Windows version can fix launching and/or crashing issues. So I highly recommend you do this to be on the safe side.


I am on the constant lookout for more working solutions for the issue. I myself, am enjoying the game quite a bit. Having no prior PSO2 knowledge, this is my first time diving into this world. I came across a number of issues and some solutions to them. I will try to share them in my future posts. Leave your thoughts down in the comments below. Thanks for reading and I shall see you soon!

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top