Outriders | Unreal Engine/UE4 Madness Crash Fix

Since the launch of Outriders, many players have complained of a mysterious UE4 Madness crash recurring on their systems. The thing is, randomly, the game suddenly freezes and players have this crash report from Unreal Engine that pops up.

The crashes appear all the time when they go into the menus (inventory, quest, journal, etc.) How To mend this? Well, I have compiled this guide for you that can possibly troubleshoot your issues, and hopefully stop the game from crashing. Read on…


How To Fix UE4 Madness Crash In Outriders

ue4 madness crashing outriders

Here is the problem one of the reddit user was facing:

Hey All,

My PC outriders used to run perfectly until yesterday’s patch; now, I get a low-level fatal error. All my drivers are up to date, local files show 100%, and the latest drivers Nvidia installed. Any ideas, please?

 

Nature and Cause of Crash

The problem is occurring after a sudden black screen, followed by a UE4 Crash. This window usually indicated to either send a report and restart or close the game.

One of the causes I found out is using the wrong launch commands in the advanced options or deleting the Intro Video file from the game folder in order to skip the intro cutscene.

Since this skip only works for DX11, DX12 players are facing this crashing issue randomly when they do it. There are other unknown causes for this UE4 Crash.

Solutions/Fixes

  1. Just verify the game files on Steam to check for missing file errors. Open Epic and update Unreal Engine which can be found in the Library. Proceed to Update all the drivers if you have not done so.
  2. Have you updated your graphic card drivers yet? For me personally, I used the latest updated graphic card drivers while playing the game so everything ran smoothly. If not, then do it immediately.
  3.  Go into your game folder ( D:\Steam\SteamApps\common\OUTRIDERS Demo) and right-click on “OUTRIDERS-Win64-Shipping” -> Properties -> Compatibility -> Check “Run this program as an administrator” -> launch the game from the .exe
  4. Make sure to restart your computer after any update. Avoid running too many programs in the background especially your web browser (Chrome/Opera/Firefox). Also, lower your fps in-game.

  5. You may contact the devs about the issue if nothing else works.

The Round Up of Solutions Suggested By Developers

Here’s a round up of suggested resolutions for this issue:

Try restarting your PC. The crash issue may resolve itself after a few crashes or after a PC restart. Example:

If it’s a persistent crash, please try the below:

  • Please try switching to DX11 mode. You can force this with the following if you don’t get the option automatically:

    • In Steam : Outriders Demo -> Manage -> Properties -> Launch option-> Write the below in the textbox without the ” “

    • “-force -dx11”

Additionally, please check whether your intro movie has been renamed or deleted. If it has, please try renaming it to it’s original name and launching the game then.

  • The file should be here:

    • Steam\steamapps\common\OUTRIDERS\Madness\Content\Movies\splash_screens.umovie

Please try verifying the integrity of your Steam installation game files in order to redownload any other corrupted files.

Finally, this link will explain a number of other resolutions that may help resolve this issue which may be .dll specific, including:

  • Applying all windows updates

  • Fixing corrupted files via Command Prompt

  • Disable overclocking

  • Update or do a clean install of GPU drivers

  • Reinstall Visual C++ Redis.

“We are already working on a fix for this issue and will implement it as soon as we can”


For a majority of the players, these fixes should resolve the issue. However, in the far-off chance that they don’t, I recommend you write to the developers of the game for an urgent resolution.

These are some solutions found by other players with the same issues and they might work for you too. Since they limit your fps, force a resolution and DX12 that you may not be able to run correctly, try the ones above first and if it doesn’t fix it, try the latter ones.  

If the errors come back, do write to us. I will update this post with the latest resolution as they come up.

Taking your leave for now. Cheers!

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